Terms

 

Welcome to our website we hope you enjoy your visit.

By using this website you are agreeing to, and our bound by, our Terms and Conditions, Privacy Policy and all other policies published on this website so we do ask that you take the time to read them, print if necessary, as these documents form the agreement between us. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Bits4caravans.co.uk’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 19 Victoria Close, Corfe Mullen, Wimborne, Dorset BH21.The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

 

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Your Account

 

You may register with us in order that we can send you all our latest special offers, sale items and new products that may interest you. If you do so then you are responsible for maintaining the confidentiality and security of your account information held with us i.e. password and account details and will prevent unauthorised access. You accept all responsibility for activities that occur under your account and password and will keep this information secure and confidential at all times. If you feel your account details have been used without your knowledge, or someone has knowledge of the details then you will contact us immediately to inform us so that we may take the necessary action from the point of notification.

Please ensure that all details given to us are correct and complete and that you will inform us of any changes i.e address, telephone number etc as soon as the change occurs to ensure we have the most current information.

We reserve the right to refuse access to this website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, there will be no charge to you.

 

Privacy and Communication

 

When an order is placed with us we will need some personal and transactional information i.e. address, credit card data. For information on how we use this data then please read our Privacy Policy.

To fulfil our obligations set out in the Terms and Conditions we communicate with you via email and website publications. You agree to receive electronic communication from us and that this communication will satisfy any legal requirement for written communications.

Our privacy policy does not include sites maintained by a third party, affiliate sites or any sites re-directed from www.bits4caravans.co.uk. Please refer to the third party sites own Privacy Policy.

 

The Contract between us

 

When you place an order to purchase items on this website this is an offer by you to us to purchase such items. By ordering you are providing details that are true, accurate, correct and complete and that the credit and debit card information given is correct and your own.

We will confirm receipt of this order via email summarizing your order details, this is the point that we accept receipt of your order and the contract is formed.

 

Age Restrictions

 

We only sell to adults i.e. 18 years and over. If you are under 18 years then you may use this website with the involvement of a parent or guardian.

 

Product Descriptions

 

We will make every effort to display the colour, dimensions, specifications and descriptions of items on the website as accurately as possible. The colours you see may depend on the resolution of your monitor. Therefore, we can not guarantee the colour displayed will show accurately the actual product delivered. We change the specifications, dimensions, colours and descriptions of items without notice.

 

Payment

 

Payment for orders placed on this website will be made by supplying a current/valid credit/debit card details at the point of sale.

Bits4caravans operates the highest level of security, meaning your card details are not kept. Should we need to issue a refund due we will need to re-contact you to obtain your card details

Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.bits4caravans.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

We regret that we cannot accept cheques or cash as payment online.

Please note that we cannot guarantee the security of data when communicating with us via email therefore please do not send us payment information using email. For details of the security measures we employ please read our Privacy Policy. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.

 

Return Policy

 

If you decide you do not want any of the items purchased you have up to 7 days to change your mind.

The goods must be returned to us unused, all packaging fully intact, clean, and in a saleable condition.

You (the customer) are fully responsible for the total cost of the returns.

Upon receipt of the returned goods we shall inspect the condition of the goods and there packaging. If the required conditions of the returned goods and there packaging have been met then we shall refund you the price of the goods excluding the original carriage charge you would of paid.

If an item is faulty please contact us immediately and we will either arrange for a courier to collect the said item or ask you to post the item to us when we receive the faulty item it will be tested and if found to be faulty we will either refund you in full including incurred postal costs or send you a replacement.

If the item is found not to be faulty we will return the item to you and we will charge you the relavent delivery charges.

 

 

Items damaged in transit

 

If you receive an item that has been damaged in transit then this item must be returned to us within 14 days so please contact us as soon as possible.

We will check the damaged goods and either refund you in full or dispatch to you a relacement depending on your requirements.

 

Waiver

 

If you breach these On-line Shopping Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.

 

Customer Support

 

Please contact us via email or telephone below for any customer enquiry:

Email: contact@bits4caravans.co.uk

Telephone: 07786968474

 

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